The AutoMonX Azure Sensor pack has a powerful and flexible auto-discovery engine. It allows you to automatically discover your Microsoft Azure estate and pass this data to Monitoring Automation.
Sometimes, you may stumble into issues that may require an investigation why certain resources or entire subscriptions are not being discovered. In such cases you need to collect the relevant information and contact AutoMonX support.
Running Auto Discovery in Debug mode (outmode)
Below is a list of things to check and data to collect, before contacting our support team:
Make sure to follow the Azure sensor pack troubleshooting blog
The next step would be to run auto-discovery as administrator from the sensor pack installation path, sub-directory Azure: Automonx_AzureCollector.exe -discoveryParams -discovery -sub -All -outmode
Let it run until it has competed (the command has exited)
Collecting Auto Discovery troubleshooting information
Collect the following files:
C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure
Azure types file: <TenantID>_Automonx_Azure_types.dat
C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Logs
Discovery log file: Automonx_Discovery_out.log
 C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Data
Discovery results:Â Â <TenantID>_<Subscription name> .csv
C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Reports:
ALL_Automonx_Azure_Report.html
ALL_Automonx_Discovery_Delta.html
Add these files to a compressed archive (i.e. zip) and send them to support@automonx.com