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Maximizing Efficiency: Tips for Collecting Azure Sensor Auto-Discovery Troubleshooting Data

Updated: Feb 19

The AutoMonX Azure Sensor pack has a powerful and flexible auto-discovery engine. It allows you to automatically discover your Microsoft Azure estate and pass this data to Monitoring Automation.

Sometimes, you may stumble into issues that may require an investigation why certain resources or entire subscriptions are not being discovered. In such cases you need to collect the relevant information and contact AutoMonX support.


Running Auto Discovery in Debug mode (outmode)

Below is a list of things to check and data to collect, before contacting our support team:

  • The next step would be to run auto-discovery as administrator from the sensor pack installation path, sub-directory Azure: Automonx_AzureCollector.exe -discoveryParams  -discovery -sub -All -outmode


  • Let it run until it has competed (the command has exited)


Collecting Auto Discovery troubleshooting information

Collect the following files:


C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure

Azure types file: <TenantID>_Automonx_Azure_types.dat

C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Logs

Discovery log file: Automonx_Discovery_out.log


 C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Data

Discovery results:  <TenantID>_<Subscription name> .csv


C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\AutoMonX\Azure\Reports:

  • ALL_Automonx_Azure_Report.html

  • ALL_Automonx_Discovery_Delta.html


Add these files to a compressed archive (i.e. zip) and send them to support@automonx.com



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