How do I apply the 3PAR license key?

In order to apply the 3PAR Sensor Pack license, follow the steps below:


1. Go to C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEML\AutoMonX

2. Go to the 3PAR sub-directory, within the AutoMonX folder.


3. Use Notepad to edit the AutoMonX3ParLicense.dat file.

4. Paste the license string you have received from AutoMonX into the AutoMonX3ParLicense.dat file.

5. Use our UI to verify that the license file is valid via the Check Config option.

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Requesting a License

In order to request a license for any of the AutoMonX products, it is required to send us the PRTG Probe host name and IP address. You need to run the LicDetailsLocator.exe utility on the PRTG probe y

Troubleshooting license issues

Usually, a license is invalid because the probe host name or IP address are different than the ones we received. If it's an evaluation license, once the evaluation ends the license is no longer valid.

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